Terms of service

Last updated: July 19, 2026

Welcome to Nguyen – Empress Herbal Glow.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. Use of Our Website

You agree to use this website only for lawful purposes. You must not misuse, interfere with, or attempt to gain unauthorized access to any part of our website or services.

We reserve the right to refuse service to anyone at any time for any lawful reason.

2. Products

We strive to present our products, descriptions, and images as accurately as possible. However, colors may vary depending on your device, and slight variations between batches of natural herbal products may occur.

Our products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease.

3. Pricing and Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payment must be successfully authorized before an order is processed.

4. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, abuse, unauthorized resale, or pricing errors.

If your order is canceled after payment has been authorized, you will receive a full refund.

5. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for complete shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

7. Subscription Purchases

Certain products may be offered through recurring subscription plans.

By enrolling in a subscription, you authorize recurring charges according to your selected delivery schedule until your subscription is paused or canceled.

Subscription terms, cancellation procedures, and billing details are described in our Purchase Options Cancellation Policy.

8. Intellectual Property

All content on this website—including text, photographs, graphics, logos, branding, product descriptions, and design—is the property of Nguyen – Empress Herbal Glow unless otherwise stated.

No content may be copied, reproduced, or used without our prior written permission.

9. Disclaimer

Our products are made with carefully selected herbal ingredients. Individual skin types and results may vary.

Information provided on this website is for general informational purposes only and should not be considered medical advice.

If irritation occurs, discontinue use and consult a qualified healthcare professional.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nguyen – Empress Herbal Glow shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page, and your continued use of our website constitutes acceptance of any updated Terms.

12. Contact

If you have any questions regarding these Terms of Service, please contact us:

Email: support@nguyenherbal.com

Nguyen – Empress Herbal Glow

Nam Ban, Lam Dong Province, Vietnam