FAQ

Frequently Asked Questions

What is Imperial Herbal Skincare Powder?

Imperial Herbal Skincare Powder is a traditional Vietnamese herbal face powder inspired by the beauty rituals of the Nguyễn dynasty.

It can be used as a lightweight everyday foundation or as a finishing powder over makeup.


Is it suitable for all skin types?

Yes.

It is suitable for most skin types.

If you have very dry skin or live in a dry climate, we recommend applying a light moisturizer before using the powder.

You may also use it together with a small amount of your favorite facial cream if needed.


How do I apply it?

There are three common methods:

With your hands (recommended)

Rub the powder gently onto your cheeks, forehead, nose, and chin, then blend with clean fingers. The warmth of your hands helps the powder adhere naturally to the skin.

With a powder puff

Pick up a small amount of powder and gently press it onto the skin for a smoother, fuller finish.

With a brush

Apply lightly using a dry brush for a soft, natural look.


Can I use it every day?

Absolutely.

Many customers use it as part of their daily skincare and makeup routine.


Can I use it over foundation?

Yes.

It works beautifully as a setting powder to help makeup last longer while reducing excess shine.


Do I need sunscreen?

Yes.

During the daytime, always apply sunscreen before using the powder.


My skin feels dry. What should I do?

Make sure your skin is well moisturized before application.

If needed, use the powder together with a touch of your favorite facial cream for a softer finish.


Can I reapply during the day?

Yes.

Simply reapply whenever needed, especially on oily areas such as the forehead, nose, and chin.


How should I store the powder?

Keep it in a cool, dry place away from direct sunlight.

Always close the container tightly after use.


How often should I clean my brush or powder puff?

We recommend cleaning makeup tools at least once a week to help keep them hygienic.


What if my skin becomes irritated?

Although the powder is made with natural herbal ingredients, every person's skin is unique.

If irritation occurs, discontinue use and consult a healthcare professional if necessary.


Where do you ship from?

Orders are fulfilled from our U.S. fulfillment center in Texas.

Most U.S. orders arrive within 3–5 business days.


Do you ship internationally?

At the moment, we only ship within the continental United States.


Can I return my order?

Yes.

Please refer to our Return & Refund Policy for complete details.


Do you offer subscriptions?

Yes.

You can subscribe and save up to 20%.

Subscribers can pause, change, or cancel their subscription at any time.


How can I contact you?

Email us anytime at:

support@nguyenherbal.com

We typically reply within 1–2 business days.